This page is dedicated to relaying some useful resources and links that we think might be helpful. We have also included community partners and other organizations that we recognize and support, such as ElderDog Canada.


We will be continually adding to this page so please check in regularly to see what has been added and don’t hesitate to contact us directly for suggestions of what you might like to see here or with any questions or request for further details


We carry only products that our Dr.’s stand behind as being the best options for your pet, created and rigorously tested as safe and nutritionally balanced.


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Pet insurance helps cover the cost of medical expenses should your pet become ill or have an accident, allowing you to make decisions based on the medical needs of your pet rather than what is within your financial means.


Some pet insurance companies also offer some routine and wellness coverage, such as vaccinations, spaying/neutering, annual wellness examinations, etc. for an additional fee.


Each pet insurance company has different premiums, deductibles, waiting periods and maximum payouts. Selecting a pet insurance plan is an individual choice based on your pet’s age, breed and lifestyle and your own personal financial situation. We are not affiliated with any of these companies, nor do we profit from signing people up with them, but we feel it is important to be able to provide a safety net to help care for our furry family members when they are most in need.


We recommend researching your pet insurance policy carefully, so you understand all the exclusions and requirements you sign up for. We have listed some examples of pet insurance companies below, as well as their contact information to assist you with finding a policy best suited for your pet. Please note that there are many other companies, and we have only listed the major ones we are aware of.


Documents for Insurance Processing

If you require any documents to help you process your insurance claim, please contact Mountainside Animal Hospital by email and we would be happy to assist you:


Please Note: We do not have any information on how much your insurance provider will cover or what the deductible will be.

For assistance on how to submit a claim, please contact your insurance provider directly. Here are links and email addresses for some of the more common insurance providers:

Pet Insurance Company Phone Contact Website
Pet Plan 1-866-467-3875
Trupanion 1-855-210-8749
PETS+US 1-866-382-9656
Petsecure/Petline 1-800-268-1169
24Hr Petwatch 1-866-375-7387

Third-Party Financing

When the unexpected happens, you can move forward with your pet’s treatment today and pay over time using a convenient payment plan. This can help you cover any veterinary expenses you may be facing: PetCard

Topic Organization Website
Animal health, medications, therapies, surgery, behaviour and safety Veterinary Information Network (VIN)
Animal poison control ASPCA
Cat care Collaboration of organizations
Feline behaviour American Association of Feline Practitioners (AAFP)
Feline general health Cornell Feline Health Center
General health Canadian Veterinary Medical Association
General health IDEXX
General health, behaviour, diseases and conditions AAHA

Exotic and Pocket Pet Clinics


North Vancouver Clinics

  • Skyline Veterinary Hospital
    3759 Delbrook Ave, North Vancouver
  • Park Gate Animal & Bird Hospital
    #170 – 3650 Mt. Seymour Parkway,  North Vancouver

Emergency Hospitals (24 hour)

  • Vancouver Animal Emergency
    2303 Alberta St, Vancouver
  • Burrard Animal Hospital + Emergency
    #105 – 1788 West Broadway, Vancouver

Further exotic and ‘bunny friendly’ clinics

  • Capitol Hill Animal Hospital
    5514 Hastings Street, Burnaby
  • Eagle Ridge Animal & Bird Hospital
    2599 Runnel Drive, Coquitlam
  • Arbutus West Animal Clinic
    2809 West 16th Ave, Vancouver
  • King George Veterinary Hospital
    #902 – 7380 King George Blvd, Surrey
  • Little Paws Animal Clinic
    130 – 12011 2nd Avenue, Richmond
  • Dewdney Animal Hospital
    11965 228th St, Maple Ridge

Patient Transfer and Referrals

To transfer or refer a patient to our emergency and ICU department or for any out-patient procedure, including Ultrasound, please contact us anytime at (604) 973-1247.

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Take A Tour

Located in North Vancouver. Browse the images to become familiar with our new 11,320 square foot hospital.

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Our Team

Our dedicated team of professionals take the care of your valued family member seriously. Learn more about our team by visiting our team page.

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In case of emergency
Call us immediately at 604-973-1247


We accept emergencies, ‘walk-in’ urgent cases, direct transfers and referrals from family veterinarians.


Click here to download our new patient form.

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