, Meleri


Client Service Representative

Where are you from and how long have you lived in Vancouver?
I have lived in Vancouver for about 7 months and recently moved from Montreal.


Why did you choose to become an RVT/VA/CSR?
I have always been very fond of the relationships you build with clients when working as a CSR.


What do you love most about being an RVT/VA/CSR?
Helping the clients feel at ease. Making sure they have all the necessary information. I love when the patient is being discharged and they are reunited with their owner. It’s a really sweet moment.


What advice would you give someone entering emergency veterinary medicine as an RVT/VA/CSR? And what skills are most important?
The constant learning aspect of it is very gratifying. It humbles you. I think the most important skill to have, as a CSR, is empathy.


Tell us about a special animal memory.
None specifically, THEY ARE ALL VERY SPECIAL ❤️

Patient Transfer and Referrals

To transfer or refer a patient to our emergency and ICU department or for any out-patient procedure, including Ultrasound, please contact us anytime at (604) 973-1247.

, Meleri

Our Veterinary Services

Located in North Vancouver, Mountainside Animal Hospital and Emergency Services is here for you and your pet. We will see any emergency, critical care and time-sensitive medical condition. We also accept transfers from our surrounding general practice partners.

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, Meleri

See The Rest Of Our Team

Our dedicated team of professionals take the care of your valued family member seriously. Learn more about our team by visiting our team page.

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In case of emergency

Call us immediately at 604-973-1247. We accept emergencies, ‘walk-in’ urgent cases, direct transfers and referrals from family veterinarians. To inquire about non-emergency medical care and routine appointment booking please contact us.

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